Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us.
- West Malaysia by Pos Laju (Small) - RM15.00
- West Malaysia by Pos Laju (Large) - RM30.00
- East Malaysia by Pos Laju (Small) - RM30.00
- East Malaysia by Pos Laju (Large) - RM45.00
- West Malaysia by DHL Express - RM95.00
- East Malaysia by DHL Express - RM165.00
We will not entertain returns as a result of change of heart or other matters besides defects.